How to contact What If It Wasn't? Support

Category: Getting Started

Email support@whatifitwasnt.com, or use the ticket form on this support site. Tell us what you need help with. For a website problem, include the page address, what you expected and what happened. For...

Are the planned products available yet?

Category: Products & Access

The main website currently introduces What If It Wasn't? as coming soon. A mention of a planned product is not an order confirmation or a promise that it is available to buy. For current availability,...

Questions about an order or payment

Category: Orders & Billing

If you have an order or payment question, email support with the order reference, the item name, the email used at purchase and a short description of the issue. For a charge you do not recognise, inc...

How to follow up on a support request

Category: Getting Started

Reply to your ticket email and keep the ticket ID in the subject. This helps keep the conversation together. You can also use the tracking link in your receipt to view the request. If you cannot find ...

Questions about the game, books or other products

Category: Products & Access

For a question about a What If It Wasn't? game, book or other product, tell us its exact name and where you saw it. If you already have an item and need help with it, include the edition or version if...

Which files can I attach?

Category: Getting Started

You can attach up to three files per message, up to 5 MB each. Supported formats: GIF, JPG, JPEG, PNG, WEBP, PDF, TXT, CSV, DOC, DOCX, XLS and XLSX. ZIP and RAR archives are not accepted. Crop screens...